Building Access

Bon Appetit catering staff does not have access to buildings or rooms on campus. Please ensure that facilities are unlocked to allow for delivery and clean up. Should a building or room be inaccessible our staff will leave a door hanger indicating the time they attempted to setup/cleanup and a phone number to our main office to call and reschedule your delivery. An additional delivery fee of $25.00 will be accessed to your final bill. For events that do not require a server present, late night and weekend events will be picked up the next business day.

Bon Appetit does not supply trash bins or recycling receptacles. If your event is being held at an outdoor location or if you will need additional trash or recycling bins at your location you must make the appropriate arrangements prior to the event.

Two hours of service is provided for your event. Any time occurring after the 2 hours, labor fees will be charged accordingly.

We try to plan your event so that there will be little food left. Because of state health regulations, perishable leftovers may not be taken from the event and will not be packaged for removal off premises. Bon Appetit will not be held responsible for food items removed without our knowledge or prior consent.

All catering equipment supplied for your event must be available for pick up upon event completion. You will be notified of any missing items and have 24 hours to return the items to Wohl Center Catering Office. All items that are not returned within this time frame will be billed at full replacement cost to the department responsible for the event.

We will make every effor tto accommodate your specific requests and needs. Please understand that all items requested the same day of your event or items that are not part of the signed contract will incur a fee that is twice that of the original item price. For each additional requested delivery to your event site a delivery fee will be applied to your final bill.

Our Menu Prices are based on current market conditions. We reserve the right to make changes when necessary. Price quotations will be guaranteed 30 days prior to the event. Prices do not include taxes, service charge, labor or additional rental items. All catering events will have a 10% service charge added to the total food and beverage bill with a $5 minimum fee. Events less than $35.00 must be picked up at Wohl Student Center.

All changes referring to the menu, guest count and event arrangements must be confirmed three business days prior to the event. If you do not contact us with a final count three business days prior to the event, we will prepare for the estimated number and charge accordingly.

We will require all cancellations to be in writing and received by our office at least three business days prior. Any event that is not cancelled with in this period will result in 50% payment of the total amount of the contracted food. Events that are cancelled within a 24 hour time frame will result in 100% payment of the total food amount plus any charges for rental equipment and linens with exception of cancellations due to weather related conditions.

Bon Appetit must have a secured form of payment prior to any event. University Funds, Checks, Visa, Mastercard or American Express are all valid payment methods. Non-university clients must provide a 50% event down payment 10 days prior to the catered function.

There is no delivery fee for catering events with a $35 minimum held on Washington University's Hilltop campus. Deliveries outside of Hilltop campus will be required to meet the $100.00 food and beverage minimum and will be subject to a delivery fee which will be based on distance travel.